If you are an internal jobseeker (a current employee at your current organisation) and you have recently reset your password but you are unable to access your ATS account/profile, this may be because your employer requires you to verify your account first.

Check your emails to see if you have received anything resembling the below (it may contain different content more aligned to your employer), if you have, follow the guidance and you will be able to access your ATS account/profile.