When you view a thread, the original post will be shown at the top followed by any replies or comments below.
The following options are available:
- Reply to the thread
- Comment on a post
- Follow the thread
- Pin the thread*
- Hide the thread*
- Lock the thread*
- Report a post
- Unsuspend a post*
- Edit a post*
- Delete a post*
- Welcome new members
- Approve/Reject users*
- Search group discussions
* Not available to users without moderator permissions.
Below is an example of a thread viewed by a user with moderator permissions:
Reply
Type your reply into the text box located below the thread. Use the formatting options to format the text, if required. Click the Upload files icon to attach any files then click the Submit button:
The reply will then be added to the thread.
Comment on a post
To comment on an individual reply click the Comment button on the reply you wish to comment on:
Type your comment into the text box located below the reply. Use the formatting options to format the text, if required. Click the Upload files icon to attach any files. If you wish to exit without posting the reply click Cancel. To post the comment click the Submit button:
The comment will appear embedded within the reply:
Follow thread
Click the Follow button to follow the thread:
By following a thread, you will receive emailed updates when new replies and comments are posted.
To unfollow the thread, click the Unfollow button:
Pin thread
To pin a thread, simply click on the ‘pin’ icon located on the original post:
A confirmation message will be displayed and the thread will always appear at the top of the list when viewing the group’s discussions. A ‘pinned’ icon will be displayed on the discussion to show that the thread is pinned:
To un-pin a thread, click on the ‘pin’ icon located on the original post. A confirmation message will be displayed that the thread has been un-pinned.
Hide thread
To hide a thread, simply click on the ‘hide’ icon located on the original post:
A confirmation message will be displayed and the thread will be hidden to users without moderator permissions when viewing the group’s discussions. For moderators, a ‘hidden’ icon will be displayed on the discussion to show that the thread is hidden:
To un-hide a thread, click on the ‘hide’ icon located on the original post. A confirmation message will be displayed that the thread has been un-hidden.
Lock thread
To lock a thread, simply click on the ‘lock’ icon located on the original post:
A confirmation message will be displayed and it will no longer be possible for users to post replies or comments to the thread. When viewing group discussions, a ‘locked’ icon will be displayed on locked discussions:
To un-lock a thread, click on the ‘lock’ icon located on the original post. A confirmation message will be displayed that the thread has been un-locked.
Report a post
To report a post, click on the ‘report’ icon located on the post you wish to report:
Click the OK button on the pop-up. The post will then be flagged as reported:
When the post is viewed by other users, it will appear suspended:
Unsuspend a post
If a post has been reported, the group moderator can choose to un-suspend it. To do this, simply click the ‘Unsuspend’ icon:
A confirmation message will be displayed and the post will then be visible to users.
To re-suspend the post, simply click the ‘Unsuspend’ icon again. A confirmation message will be displayed that the post has been suspended.
Edit a post
Any post can be edited by clicking on the ‘Edit’ icon:
Type your changes into the text box. Use the formatting options to format the text, if required. Click the Upload files icon to attach any files. If you wish to exit without saving click Cancel. To save the changes, click the Save button:
Delete a post
Any post can be deleted by clicking on the ‘Delete’ icon:
Click the OK button on the pop-up. The post will then be deleted.
Welcome new members
Click on a user name to view the Candidate Overview and send an email or message.
Approve/Reject users
User’s who have requested to join the group are listed in the Approve/Reject list. To view the Candidate Overview for a user, click on their username.
To approve a user’s request to join the group, hover the mouse over their username in the Approve/Reject list and click the tick:
To reject a user’s request to join the group, hover the mouse over their username in the Approve/Reject list and click the cross:
Search group discussions
Use the search function to search group discussions and documents for a term or phrase. Simply type the text into the Group Search textbox and press enter or click the Find icon:
This will list all posts containing the text. To filter the results, hover the mouse over the ‘Filter’ icon and click on one of the following options:
- Post only
- Documents only
To show all results again, hover the mouse over the ‘Filter’ icon and click on the Show all option.
To view the entire thread, click on the View Discussion button on the discussion you wish to view:
Click the ‘back’ icon at the top of the screen to return to the Group screen:
