1. What are Job Alerts?
2. How can I set up Job Alerts?
3. Where do I access my saved Job Alerts?
4. How many Job Alerts can I set up and how will they be received?
5. What information is required to set up a Job Alert?
6. How often will I receive Job Alerts?
7. How can I edit my Job Alerts?
8. How do I apply for a job from the Job Alert?
9. The role I would like to apply for closes tonight, why have I only just received the Job Alert?
10. The role I am interested in has now expired, what can I do to be considered?
11. I no longer want to receive a specific Job Alert, how do I delete it?
12. I no longer want to receive any Job Alerts, how do I remove them?
13. Job Alerts are being sent to the email address used as my username and not the email address I have updated in my account, how can I change this?
14. I’m not receiving my Job Alerts, what can I do?
15. I’m receiving Job Alerts that do not match my criteria. What can I do?
16. I have received a Job Alert for a role that is not relevant, why?
1. What are Job Alerts?
A job alert is a notification issued by email from the ATS to alert a candidate of relevant roles that match their job search criteria.
2. How can I set up Job Alerts?
To create a job alert, click on Jobs in the menu bar and select the Job Search option. In Job Search use the search filters to look for jobs that you wish to apply for. For example:
Click Search Jobs to list all jobs matching your search criteria. In this example, all journalist jobs located within a 10 mile radius of London will be listed. You can then enter a name for your job alert and click Yes to save:
A confirmation message will be displayed to show that the job alert has been setup successfully:
You will now receive job alert emails that list all new jobs matching the criteria of your saved job alert. In this example, any new journalist jobs based in London will be listed in the job alert email.
3. Where do I access my saved Job Alerts?
When logged in as a jobseeker, click on Jobs in the menu bar and select the Saved Job Alerts option.
4. How many Job Alerts can I set up and how will they be received?
You can set up as many job alerts as you like. The 10 newest jobs are shown in each job alert email and are ordered by date. You will receive no more than one email per job alert every 3 days.
5. What information is required to set up a Job Alert?
At least one of the job search filters must be filled in and a job alert name must be chosen before you can save your job alert.
6. How often will I receive Job Alerts?
Every three days after you set up your job alert.
7. How can I edit my Job Alerts?
It is currently not possible to edit a job alert. We will be developing this feature in the future.
8. How do I apply for a job from the Job Alert?
The job title in the email will be a hyperlink. When you click on the hyperlink one of two things will happen, depending on whether you are logged in:
If you are logged in you will be taken to the jobs detail page and will be able to apply for the job
If you are not logged in you will be taken to a new page which displays the jobs’ description and location etc. Here you can click on Apply for Job. When you click this button you will be taken to the registration page. On signing in, it will act like an external application, therefore when you log in the job will be applied for.
9. The role I would like to apply for closes tonight, why have I only just received the Job Alert?
This would happen if the job that you wanted to apply for was only open for 3 days. This is because you only get alerts for jobs that have been created within the last 3 days that match your search criteria.
10. The role I am interested in has now expired, what can I do to be considered?
Unfortunately, you would only be able to apply for the job when it is open. Once the closing date for the job has passed, it would not be possible to apply for it.
11. I no longer want to receive a specific Job Alert, how do I delete it?
You can do this in one of two ways:
If you are logged in click on Jobs in the menu bar and select the Saved Job Alerts option. Click on the delete button (Trash can icon) for the job alert you want to delete:
Confirm deletion by selecting the Yes option. The job alert will be removed and you will no longer receive emails for this alert.
If you have the Job Alert Email open click on the here hyperlink at the top of the email to unsubscribe. You will be given the option to unsubscribe from this job alert or all of your job alerts.
12. I no longer want to receive any Job Alerts, how do I remove them?
You can do this in one of two ways:
If you are logged in click on Jobs in the menu bar and select the Saved Job Alerts option. Click on the delete button (Trash can icon) for the job alert you want to delete:
Confirm deletion by selecting the Yes option. The job alert will be removed and you will no longer receive emails for this alert. Do this for all your job alerts.
If you have one of your job alert emails open click on the here hyperlink at the top of the email to unsubscribe. Select the option to unsubscribe from all your job alerts.
13. Job Alerts are being sent to the email address used as my username and not the email address I have updated in my account, how can I change this?
This cannot be changed. Job alerts will always be sent to the email address that you registered with.
14. I’m not receiving my Job Alerts, what can I do?
This may be because there have been no jobs posted that match your criteria. If you know that there have been jobs posted that match your criteria, then it should be raised as an issue for investigation.
15. I’m receiving Job Alerts that do not match my criteria. What can I do?
This may happen when using job alerts and it is because the job advert contains one of your keywords. For example, you may have created a job alert for ‘Managing Director’ and received an email alert containing a job for ‘Secretary’. The reason this has happened is because the job description for ‘Secretary’ contains the sentence “You will be working closely with the Managing Director“.
16. I have received a Job Alert for a role that is not relevant, why?
If you find a role in your job alert is completely irrelevant to your search criteria, it should be raised as an issue for investigation.