Question:
We have published a new job, why does the advert contain irregular characters?
- When you complete the job description within Job Editor, there is a ‘Text from Word’ icon. You should use this option if you are creating your job content by copying and pasting the information from the document into the Job Editor.
Question:
We have created a new role within Tribepad, but when I look at the Job Advert, the Map does not showing the correct location of the role, have I done something wrong?
- During the creation of a new job, you will have been prompted to enter the address of the Job Location, it is important that you provide as much detail as possible such as Country, City and Post/Zip Code as this is the information that the ATS will use to pinpoint the job location on the Map.
- Using phrases such as ‘Head Office’ will provide an incorrect map position for the role you wish to advertise.
Question:
We have created a new job, but the ‘Publish to Job Board’ page is missing, what may have gone wrong?
- If there is a job approval process in place, you will not be able to publish the job until the relevant Approver/s have reviewed and selected to approve the job for advertising.
- Alternatively if this is the first time you are trying to publish a role, it could be that you don’t yet have the correct user permissions set up to allow you to do so. You will need to ask a colleague that holds ‘Super User’ access to check your account access rights.