To view your messages click Social on the top navigation menu and select the Messages option:
This will display your Messages Inbox. From here, you can choose to read and respond to messages, search messages and delete messages. You can also compose new messages (for more details on how to do this, see Send a message).
Any messages will be listed in date descending order. The following information will be displayed for each message:
- Name of user – click to display their Candidate Overview
- Profile picture – if uploaded
- Date and time of message
- Message title – click to display the message
- First 2 lines of message content
- If the message is a response – indicated by an arrow icon
The number of unread messages will be displayed in brackets to the right of the ‘Inbox’ tab header and unread messages will appear highlighted in the list:
You can choose to display just Read messages or Unread messages by clicking on the View dropdown list and selecting the required option:
To re-display all messages, click on the View dropdown again and select All.
Search messages
To search for a particular message or messages, enter the search term in the textbox and click the ‘search’ icon. This will return any messages that include the search term within the username, message title or message body. In this example, 2 messages that include the search term ‘susp’ are returned:
To re-display all messages, click the Back to messages link.
View & respond to a message
To view the full details of a message, simply click on the message title you wish to view. This will open the message and enable you to type a response. To send the response, click the Reply button:
The details of your reply will then be displayed below the previous message:
The message to the user will also appear in their Messages inbox.
Messages which are a response will appear in your inbox with a ‘response’ arrow:
You can click on this arrow to open the message.
When you want to return to the Messages Inbox, click the < Back to messages button.
Note: you will not be able to respond to system generated messages.
Delete messages
You can delete messages in two ways. To delete messages individually, you can click the x button to the right of each message:
Alternatively, select the messages you wish to delete and click the Delete icon:
Click the Confirm button on the pop-up to confirm deletion, or click Cancel to cancel the action.
Sent messages
Click on the Sent tab to view your sent messages:
You can choose to read and respond to messages, search messages and delete messages. This works in the same way as described above for the Messages Inbox.
You can also compose new messages (for more details on how to do this, see Send a message).