An agency will only be able to upload candidates to jobs that have been shared with the agency.
To share a job with an agency, go into the ATS and select the relevant job by clicking on the number of applicants:
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click on the ‘Share’ button:
A Share popup will then appear. Simply click on the “Agencies” radio button and find the Agency user that you want to share the job with.
Click on the right arrow against the agency user’s name in the left pane, and they will appear on the right-hand side. Then click on the Save button on the bottom right.
The agency will now be able to login and upload candidates to that job.