Author Archives: jacob

Edit Email Template

To edit an existing email template, click on the edit icon beside the template title. The fields and attributes available on the Create Email Template and also available to be edited on the edit email template page. After making changes, click the Save button.

Create Email Template

To create an email template, click the Create Email Templates icon.   An email template requires a title, email subject and email body. The email banner image is optional. When sending bulk emails the user may only want to personalise each email with the recipient’s salutation, first name and surname. The reusable tags are {$recipient_firstname}, {$recipient_surname}, {$recipient_salutation}. When these tags are used in the email they will be replaced with each recipient’s salutation, first name and surname. The tags can be used many times in the email template. Once the email template has been finished, click the Save button at Read more

Email Templates

To go to the Email Templates page, click Social -> Email Templates. On the main Email Templates page a list of the existing templates will be displayed. The user can search the list using the search bar.

Email everyone in a Group

The owner of a group, or a community manager user, can send an email to everyone in the group. This email can be made from scratch or from a template. Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:”Table Normal”; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:””; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:”Times New Roman”; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} When choosing an email template, the email content can be changed at any time or left as it is before the email is sent to all users.

Agency Candidates for Recruiting Manager

A hiring user can easily see which applicants have been uploaded by an agency as the candidates will have an ‘A’  icon shown against them in the list.  Such as the example below: Hovering the mouse over the agency icon will show which agency the candidate was uploaded by. Please note that any emails sent through the ATS to an agency-uploaded candidate will be sent to the agency rather than the candidate. 

Agency: Confirming an Interview

The agency may use the system to confirm an interview for the candidate.  Alternatively, the hiring manager can confirm using the standard confirm functionality. After clicking on ‘Confirmation of interview’ the user will be able to select the stage and the interview slot. Please note that the slots must have already been created by the hiring manager. [MISSING IMAGE] Once the pre-created slot has been selected, the agency must click the ‘just book’ button.  

Agency: Withdrawing a Candidate

An agency can withdraw a candidate’s application by clicking the checkbox to the left of the candidate’s name, and then clicking on the ‘Mark as withdrawn’ menu option:

Agency: Uploading New Candidates to a Job

After clicking on the ‘Create New Candidate’ icon, the user will be asked to enter the name and email address of the chosen candidate to create.  If the user already exists then the agency will not be allowed to continue uploading the candidate and the owner of the job post will receive a warning email – explaining that the agency has attempted to upload an existing candidate. Please note that it is expected that the agency will be contract-bound to provide a valid email address for the candidate and will not knowingly provide an already uploaded candidate. Once the agency Read more

Agency: Uploading Candidates

The agency will login to Tribepad in the same way as job seekers and hiring users, however, they will only have restricted access to the platform. When an agency logs in, they will only see a list of jobs that have been shared with them. [MISSING IMAGE] The agency will need to click on the number of applicants to get to the upload functionality.  Note that the number of applicants represents the number of candidates only uploaded to the job by that agency. The example screen below would be shown to an agency who has not uploaded any candidates to Read more